Privacy Policy

1. Information We Collect

When you submit a quote request or contact form on our website, we collect personal and corporate identifiers, including:

• Contact Person Name (e.g. representative details)
• Company Name and VAT registration details
• Email address and telephone numbers
• Shipping/Billing Address
• Any customized requirements detailed in your messages

2. Purposes of Data Processing

We process your personal and business data based on the following legal grounds:

• Pre-contractual Steps: Resolving, drafting, and invoicing customized B2B product quotes.
• Fulfillment: Arranging logistics, dispatch, and delivery of gift wraps and sample boxes to your company address.
• Legal Obligations: Compliance with Estonian accounting rules, commercial laws, and VAT registries.

3. Data Retention

Under Estonian Accounting Act standards, financial transactions, invoice billing details, and related correspondence are retained for a minimum of 7 years. Non-transactional quote enquirers who do not complete a purchase are deleted or anonymized within 2 years.

4. Data Sharing & Third Parties

We do not sell, rent, or lease your corporate database to marketing agencies. Your contact coordinates are shared exclusively with trusted third-party providers required for our business operations, such as:

• Registered B2B shipping companies and couriers (e.g. Omniva, DPD, DHL).
• Licensed accounting platforms operating inside the EU.
• Law enforcement authorities where required under Estonian regulations.

5. Your GDPR Rights

As a European data subject, you have the right to request access to, rectification of, or erasure of your personal records kept by us. You can also request restriction of processing or object to processing. To exercise these rights, please email us at info@gift-wrap.shop.